Solutions

AI-powered service management to drive faster resolution

• Migrate to modern service management for a 361% ROI
• Boost agent productivity and resolve tickets faster
• Maximize employee self-sufficiency with customer-quality experiences and intelligent self-service

Real-time operational insight, anomaly detection, root cause isolation, and remediation

• Minimize service downtime with context-based anomaly detection
• Lower MTTR with automated event correlation and management
• Reduce event noise for clear visibility to critical issues
• Use service-centric root cause isolation to take corrective action and optimize performance and availability

Application and data workflow orchestration

• Deliver business-critical services in production on time, every time
• Orchestrate application and data workflows for on-premises, hybrid, and multi-cloud infrastructures
• Accelerate business agility, collaboration, and new technology adoption by integrating into any DevOps automation tool chain with ‘as-code’ interfaces